If you are a stressed leader, worried about your own or your team's mental health, or feeling "out of control", there are a few things you can do.
One of the main triggers for human anxiety is feeling "out of control". To reduce anxiety it is crucial to remember that we need to ACCEPT what we can't control, and do our best to INFLUENCE what we can.
Needless to say, an international pandemic that we cannot control will induce anxiety for humans the world over. Focusing on the things we CAN INFLUENCE will help.
1. Keep a calm demeanor. Deliberately slow your movements and speech if you're feeling internally anxious.
2. Remember your team are a bunch of individuals - they will all respond differently.
3. ASK how each of them are and LISTEN to what they need.
4. Level with them. Be transparent in your communication. Be honest about the uncertain future and don't make promises you can't keep. This will instil trust.
5. Remember your own humanity. We are all in this together. Saving lives is our ultimate goal. Share solidarity with your team. They will relate to you and hopefully respect you.
6. Call for help if you need it. You're not expected to be a mental health clinician, get expert advice.
7. Remember it's not your responsibility - nor is it within your ability - to fix this. The best you can do is encourage your staff as above, and take the lead in meeting your human obligations to social distance, practice hand hygiene and don't touch your face!
You are not alone. Watch the clip for a short verbal explanation of the above, and call in the cavalry if you need support.
All the best. Kristy (virtual xo).